Get Help with Monkey Wave

Quick Troubleshooting

You can often resolve connection or performance problems with a few quick checks:

• Restart the app and ensure you have a stable internet connection
• Install the latest Monkey Wave update from the App Store or Google Play
• Reboot your device to clear cached processes
• If the issue persists, reinstall the app (make sure cloud saves are enabled first)

Contact Monkey Wave Support

Need help or found a bug? Email the Monkey Wave team and I will get back to you as soon as possible. I aim to reply within a few business days, and complex technical issues might take longer while I reproduce and verify fixes.

Include These Details

Clear information helps me resolve your issue faster. When you reach out, please share:

• The email address or platform account you play with
• Your device model and operating system version
• The Monkey Wave app version (see the settings or store page)
• A short description of the problem and the steps to reproduce it
• Any screenshots or crash reports that illustrate the issue

Purchases and Refunds

All purchases for Monkey Wave are processed by the Apple App Store or Google Play. For billing questions or refund requests, follow the guidelines provided by your store. Let me know if you need documentation to support the request.

Account and Data Requests

If you need help with account recovery, data deletion, or privacy questions, contact me using the support email. I will guide you through the verification steps required to protect your account and personal information.