Privacy Policy

Introduction

Monkey Wave is developed by Johannes Hermannus ten Hove ("Monkey Wave", "we", "us"). This Privacy Policy explains how we handle personal data when you play the Monkey Wave mobile game or use any related services (collectively, the "Service").

By installing or using the Service you agree that the information described below may be collected and processed to provide, maintain, and improve the game. We only process data that is necessary for gameplay, support, or analytics, and we do not sell or rent personal data to third parties.

Information We Collect

Monkey Wave does not require you to create an in-game account. Core gameplay progress, unlocked items, and preferences are stored locally on your device or through the platform account (such as Apple Game Center or Google Play Games) you choose to connect.

If you contact us for support, we collect the details you provide—such as your email address, device information, or crash screenshots—solely to address your request. Once the request is resolved, we keep only the information needed to meet our legal obligations or maintain service records.

Third-Party Services

The Service relies on trusted partners to deliver core functionality, analytics, and distribution. These partners may collect information under their own privacy policies. We encourage you to review their documentation to understand how they process your data.

• Unity

  Provides the game engine, analytics, and crash diagnostics. Unity collects device identifiers, hardware details, and engagement metrics to help us keep the game stable.

  View privacy policy

• Apple App Store and Google Play

  Handle installation, updates, and in-app purchases. These platforms process payment information and account details in line with their respective privacy policies.

Log Data and Diagnostics

If the game encounters an error, diagnostic information may be sent to us through Unity or the platform that you use. The data can include your device model, operating system version, IP address at the time of the error, session timestamps, and gameplay context. We review these logs to identify bugs and improve stability.

Cookies and Local Storage

Monkey Wave itself does not set web cookies. Third-party SDKs (such as Unity) may rely on local storage or similar identifiers to remember your preferences or to measure engagement. You can manage these permissions through your device settings. Limiting identifiers may impact certain features, such as personalized offers or cloud saves.

Service Providers

We may engage contractors or service providers to host infrastructure, provide analytics insights, or deliver customer support. These partners act on our instructions and are required to protect any personal data they process. They may not use the information for their own purposes.

Security

We use commercially reasonable safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Monkey Wave is designed for young players, including those under 13. We follow the Children's Online Privacy Protection Act (COPPA) in the United States and the General Data Protection Regulation (GDPR) in the European Economic Area by collecting only the gameplay and service data that is necessary and by applying extra safeguards for younger players.

Features that involve optional data sharing, in-game purchases, or social interactions require verifiable parental or guardian consent when a player has not reached the applicable digital age of consent.

Parents and guardians can contact us at support@monkeywave.io to review, update, or delete a child's information and to withdraw consent at any time.

Changes to This Policy

We may update this Privacy Policy to reflect new features, legal requirements, or feedback. When we make material changes we will revise the "Last updated" date and, where appropriate, provide additional notice. Continued use of the Service after the updated policy takes effect constitutes acceptance of the changes.

Contact

If you have questions, requests, or concerns about this Privacy Policy, please reach out to us.

Contact us at support@monkeywave.io.